Sabio is one of the largest independent providers of contact centre and digital solutions and services that support the delivery of brilliant experiences across the entire customer journey. Founded in 1998, the company combines its own solutions with other world-class technology to help organisations stay ahead of the game by continually exceeding their customers’ engagement expectations. Sabio’s portfolio includes:
- Sabio Digital – Virtual Assistant, Customer Engagement, Voice Automation
- Sabio Solutions – Contact Centre Technology, Contact Centre Compliance, Network Services and Infrastructre and Training
- Sabio Insight – Contact Centre Performance, Customer Analytics, Workforce Optimisation, Benchmarking
In 2016 Sabio announced its plan to accelerate growth with a multi-million pound investment from UK-based growth investor, Horizon Capital. In addition to investing in the business, Horizon Capital will also help drive the company’s growth with funding to support Sabio’s acquisition strategy.
Sabio has delivered double digit annual international sales growth for the last two years. Horizon Capital’s investment will build on this growth in a drive to double the size of the business over the next three to five years through both organic and acquisition-driven growth plans. Read the Press Release.