Our goal is that our clients are longer concerned about their telecommunications. We want to transform these into tools to optimize daily performance, enabling our clients to be more effective. We want to ensure that telecommunications are no longer just an expense, but rather a source of profitability.
Acquired in July 2020, Coverage Group is an established Genesys Gold, Avaya Edge, Oracle Gold and Broadsoft technology partner. The company has a proven track record in helping organisations across France to place cloud-based customer experience solutions at the heart of their digital strategy, with customers including ENGIE, BEA, EBP, Emil Frey, Homeserve, NutriXo, Optimind, Pierre Fabre, Pierre & Vacances, Sitel and Teleperformance.