Callware

Founded in 2001, Callware is a specialist in the provision of multi-channel customer engagement, unified communications and cloud contact centre solutions with offices in Madrid and Mexico City. The company has been one of Spain’s leading Verint partners for over thirteen years, and was Verint’s EMEA Partner of the Year, and EMEA Support Partner of the Year in 2017.

The company has invested heavily in developing its in-house Verint skills, and is an acknowledged leader in the provision of advanced Speech Analytics, business consulting and business transformation solutions. Callware customers include AXA, Atento, Avis, Bankia, BBVA, DKV, Helvetia, ING Bank, Mapfre, Multiasistencia, Orange, Sabadell Bank, Securitas Direct, Renfe, Telefonica, Unisono, Vodafone and WiZink.

Go to the Callware Website