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* a group of outstanding individuals that when working together are ‘always ahead’
Welcome to Sabio Group
Our people and expertise enable our clients to harness the latest technology, knowledge and information to improve every customer interaction. We operate at the forefront of technology to make customer experience brilliant for our clients and their customers.
Based in London with offices across the globe, Sabio Group includes Sabio, DatapointEurope, Bright UK, flexAnswer and Callware.
Businesses
Sabio
Sabio is one of the largest independent providers of contact centre and digital solutions and services that support the delivery of brilliant experiences across the entire customer journey.
Bright
Bright UK, acquired by Sabio Group in March 2018 is one of the leading providers of customer experience insight and consultancy services.
DatapointEurope
DatapointEurope, acquired by the Sabio Group in 2017, specialises in the delivery of transformational customer experience technology and managed service solutions.
FlexAnswer
Acquired in December 2018, flexAnswer is a leader in the provision of intelligent multi-channel Virtual Assistant solutions to public and private sector organisations across the ASEAN region.
Callware
Callware, acquired in January 2019, is a specialist in the provision of multi-channel customer engagement, unified communications and cloud contact centre solutions.
Sabio Group enters into a strategic partnership with Dutch mobile and telecommunications provider
Sabio, leading CX solutions specialist to provide operational support for Dutch's contact centre activities.
Leeds City Council chooses Sabio to deploy real-time customer satisfaction surveying solution
Deploying Sabio's Bright Navigator allows Leeds City Council to optimise engagement across key customer-facing activities.
DAS UK selects Sabio Cloud CX platform to drive operational excellence and CX alignment.
Sabio to provide DAS, a hosted customer experience cloud solution which will support a best-in-class agent & employee experience culture.
Sabio acquires flexAnswer, a leading Singapore-based provider of Virtual Assistant solutions
The acquisition strengthens Sabio's digital proposition, helping clients to take advantage of the latest conversational AI-enabled virtual assistant technology.